Contact
Get in touch
Send a message using the form below and it comes straight to us. A person reads every one, and we answer within one business day, Monday to Friday.
What to include
If it's about an existing order, add your order number — it's in your confirmation email and starts with #. For anything that arrived damaged, attach a photo of the item and the packaging and we can usually sort it in a single reply.
Things you can check faster than waiting on us
- Where is my order? — Start with the tracking link in your shipping confirmation. Current delivery windows are on our shipping policy.
- Can I return this? — Most items, within 14 days of delivery. See returns and refunds.
- Something arrived damaged? — Message us within 7 days of delivery with photos and we'll replace or refund it, usually without asking you to ship anything back.
- Will the shirt fit? — Every Lake Ontario shirt page has a size guide in inches at the bottom. They're Bella+Canvas 3001 unisex, XS to 4XL.
- Will this work for my space? — Dimensions and limitations are in the FAQ on each product page.
Business details
Havenyard
Ontario, Canada
All prices in Canadian dollars (CAD)